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Shuffle Restricted Countries: The 14 Named Jurisdictions, the Catch-All Clause, and What Changed in September 2026
Shuffle's terms of service v2.0 (clause 8.3) name 14 jurisdictions where you may not be located or resident — the United States, United Kingdom, Germany, France, Spain, Netherlands, Sweden, Portugal, Cyprus, Singapore, Australia and three Caribbean territories — plus a catch-all for any place where the service would need a licence. Here is the clause in full, read at source on 9 October 2026.
Quick answer
- Shuffle's terms v2.0 (clause 8.3) bar use from Australia, the British Virgin Islands, the Cayman Islands, Curaçao, Cyprus, France, Germany, the Netherlands, Portugal, Singapore, Spain, Sweden, the UK and the US. (Source: shuffle.com Terms of Service v2.0 8.3, read 2026-10-09)
- The clause also excludes any place where the service would require licensing or registration or which is embargoed by the US, EU or UK — a catch-all that reaches markets the list does not name. (Source: shuffle.com Terms of Service v2.0 8.3, read 2026-10-09)
- September 2026 added the British Virgin Islands, Cyprus and France. Brazil, Mexico, Nigeria, Indonesia, Japan and Canada are not named — which says nothing about local law. (Source: shuffle.com Terms v2.0 vs copy of 2026-09-08)
- Shuffle is operated by Natural Nine B.V. under Curaçao licence OGL/2024/1337/0628; the regulator's register lists its status as "Indefinite". (Source: CGA licence register, PDF of 12 Oct 2026, read 2026-10-14)
Shuffle’s terms of service name 14 places where you may not be located or resident while using the site, and then add a sentence that reaches many more. The named list is short by the standards of its competitors — Stake names 44, BitStarz 66 — but the catch-all that follows it is the broadest of the five operators we track.
Here is the clause in full, from version 2.0 of the terms (September 2026), as read on 9 October 2026:
Persons located or resident in Australia, the British Virgin Islands, the Cayman Islands, Curaçao, Cyprus, France, Germany, the Netherlands, Portugal, Singapore, Spain, Sweden, the United Kingdom, the United States of America and any other location from which use of the Services is not permitted under applicable laws or regulations or where provision of the Services would require licensing or registration or which is embargoed by the United States of America, the European Union or the United Kingdom (the Prohibited Jurisdictions) are not permitted to access the Website or the Services. These restrictions apply equally to residents and citizens of other jurisdictions while they are located in a Prohibited Jurisdiction.
— Shuffle Terms of Service v2.0, clause 8.3
The named list, sorted
| Region | Prohibited Jurisdictions |
|---|---|
| Europe (8) | Cyprus, France, Germany, Netherlands, Portugal, Spain, Sweden, United Kingdom |
| Americas (4) | British Virgin Islands, Cayman Islands, Curaçao, United States of America |
| Asia-Pacific (2) | Australia, Singapore |
Three of the four Caribbean entries — the British Virgin Islands, the Cayman Islands and Curaçao — are offshore financial or licensing centres rather than player markets. Curaçao is the jurisdiction that issues Shuffle’s own licence; Curaçao-licensed operators are routinely barred from serving the local market.
The catch-all is the part that matters
The named list ends with “and any other location from which”:
- use of the Services is not permitted under applicable laws or regulations, or
- provision of the Services would require licensing or registration, or
- which is embargoed by the United States, the European Union or the United Kingdom.
The second test is the wide one. Every country with a licensed online-casino regime — Italy, Denmark, Belgium, Ontario, Greece, Czechia, Poland and many more — is a place where “provision of the Services would require licensing”. None of them is named, and all of them are, on the plain words, Prohibited Jurisdictions. An operator writes a clause like this so that it never has to update a list; a reader should read it as “the short list plus every regulated market”, not as “the short list”.
Compare Stake, which names its regulated markets one by one and has no equivalent catch-all. The two clauses probably cover a similar set of countries in practice; Stake tells you which ones, Shuffle does not.
What changed in September 2026
Against the copy we archived on 8 September 2026, version 2.0 made three additions to the named list — the British Virgin Islands, Cyprus and France — and renumbered the clause to 8.3. Everything else, including the catch-all and the VPN clause, kept its wording. France is the notable one: a large market that was previously only caught by the catch-all is now named outright. We keep a dated copy of every version we read, so the next change will be reported the same way.
The VPN clause
Clause 8.4, separate from the list:
Any attempt to conceal your true location through the use of a VPN, proxy, or similar service or through the provision of incorrect or misleading information about your place of residence or location will constitute a breach of these Terms of Service.
Location is checked at withdrawal rather than at sign-up, so a breach surfaces at the moment a balance is at stake. We explain how operators actually enforce this in our guide to crypto-casino VPN policies. If your country is on the list, Shuffle is not available to you; the practical answer does not change because a connection can be made to work.
Countries that are not named
Readers arriving with the opposite question — “does Shuffle take my country?” — will not find these in clause 8.3: Brazil, Mexico, Argentina, Colombia, Nigeria, Indonesia, the Philippines, Vietnam, Thailand, Ukraine, Czechia, Poland, South Africa, Türkiye, India, Japan, Canada and New Zealand.
Hold three things in mind:
- The catch-all still applies. Brazil, Mexico, Colombia, Czechia, Poland, Ontario and New Zealand all license online gambling or are introducing licensing; on the words of the clause, “provision of the Services would require licensing” there. Shuffle not naming them is not Shuffle accepting them.
- Not being named is not permission under your own law. Japan prohibits online casino play for the player; India’s Promotion and Regulation of Online Gaming Act 2025 bans online money games; Türkiye criminalises play and promotion. The clause is written for the operator’s protection, not for yours.
- KYC still applies. Shuffle verifies identity and address on request and before larger withdrawals, and an account from an unlisted country can still be closed at that step.
For a per-country answer across every operator we track, see Nigeria, Indonesia, Mexico, Philippines, South Africa, Vietnam, Thailand, Ukraine, Czechia, Poland, or pick any country in the casino country checker.
How Shuffle compares with the other operators we track
| Operator | Named countries | Catch-all | US | UK | Germany | Brazil | Australia |
|---|---|---|---|---|---|---|---|
| Shuffle (8.3) | 14 | Yes — any market needing a licence | Barred | Barred | Barred | Not named | Barred |
| Stake (14.3) | 43 + Ontario | No | Barred | Barred | Barred | Barred | Barred |
| BitStarz (3.6) | 66 + territories | No (general “where allowed by law” clause) | Barred | Barred | Not named | Barred | Not named |
| Cloudbet (7.1.3) | 22 + 3 regions | No | Barred | Barred | Barred | Not named | Barred |
| BC.GAME (4.3) | 12 + FATF list | Yes — anything its regulator deems prohibited | Barred | Barred | Barred | Not named | Barred |
What we do with this
We publish an honest review of Shuffle and we have a commercial relationship with it. If your country is named above, or is a licensed market the catch-all reaches, no link on this site is worth anything to you and neither is the offer; we hide our buttons in those countries for that reason. If it is not, the things worth checking next are the licence status — Shuffle’s Curaçao licence is recorded as “Indefinite” on the regulator’s register — the deposit and withdrawal behaviour, and how the SHFL token and VIP ladder actually pay out for the volume you play.
Terms change without notice. This page quotes version 2.0 (September 2026), read on 9 October 2026, and links the source above — check the live text before you deposit. Play only what you can afford to lose, where it is legal for you.
FAQ
- Is Shuffle available in the United States or the United Kingdom?
- No. Both are named in clause 8.3 of Shuffle's terms as Prohibited Jurisdictions, and the clause applies to anyone located there regardless of citizenship. Accounts opened from a listed place risk closure and refused withdrawals.
- Can I use Shuffle in Germany, France, Spain, the Netherlands, Sweden or Portugal?
- No. All six are named in clause 8.3. France and Cyprus were added in the September 2026 revision; the others were already on the list we read on 8 September 2026.
- Is Shuffle available in Brazil or Mexico?
- Neither country is named in clause 8.3 as read on 9 October 2026. That is a statement about the operator's list only. The clause's catch-all excludes any place where offering the service would require a licence, and in Brazil only operators authorised under the 2023 betting law may legally offer online casino games — so a reader there should not treat the omission as permission.
- Does Shuffle accept players from Canada, Japan or Australia?
- Australia is named in clause 8.3, so no. Canada and Japan are not named. Japan prohibits online casino play for the player under its own law, and Canada's position depends on province; the clause does not answer either question, and the catch-all for places where licensing would be required may reach both.
- What happens if I use a VPN to access Shuffle from a restricted country?
- Clause 8.4 says that any attempt to conceal your true location through a VPN, proxy or similar service, or by giving incorrect information about your residence, is a breach of the terms. Location is normally verified at withdrawal, so the cost of a mismatch is the balance, not the account. If your country is listed, Shuffle is not available to you.